G2E Asia 2022 Special Edition Singapore

21 g2easia.com | G2E ASIACONFERENCE 2022 DAY 3: FRI 26AUG 2022 Time Topics LEVERAGING INNOVATIONANDTECHNOLOGY 14:50 – 15:20 Innovation for Hospitality Operation Enhancement How AI can Transform Integrated Resorts for the Digital-first Era As Integrated Resorts (IR) undergo a digital transformation, new technologies such as AI, Big Data and the metaverse will reshape the industry. In this session, we will share more about a digital transformation reference model for IRs, interpreted from the perspective of both the guest’s journey and the IR’s operations. To support an IR’s journey in digital transformation, it is important that both the gaming and non-gaming aspects are considered to build up a data- driven IR ecosystem. Speaker: ◊ SKYLARZHANG , Pre-SalesDirector&IntegratedResortsSolutionArchitect, SenseTime 15:25 – 16:00 Innovation for Hospitality Operation Enhancement Roundtable: Optimizing the Integrated Resort With the exponential growth in worldwide gaming, both in-person and online casinos are recognizing theneed to improveandexpandupon their omni-channel experience, both for their VIP and premium mass customers. Today, it is even more critical that all core IT services are running at full capacity, even during busy gaming time. This session reveals how an industry as IT intensive as the casino industry can run it systems efficiently, effectively, and smart. Moderator: ◊ ANDREWPEARSON , President, Intelligencia Panelists: ◊ MURPHY MATHEW , Senior Regional Solutions Engineer APAC, IDeaS Revenue Solutions ◊ YUENLEE , EVP, Worldwide Sales, Augmentum, Inc. ◊ ROHANVARTAK , Head of Sale ASEAN, ITRSGroup ◊ ANGEL SUEIRO , COO, PHResorts ◊ ALVINZOU , Vice President, Asia Pacific Business Group, SenseTime Event close at 16:00