Inside Asian Gaming

IAG JUN 2023年6月 亞博匯 30 COVER STORY Construction is well underway on Galaxy Macau Phase 4. 澳門銀河第四期的建設工作 進展順利。 everybody else in town being more creative and innovative with F&B offerings. There will be a lot of attractions, not just for the mainland customer, but for foreigners. As you know, the Macau government wants to bring in more foreign customers and I am 100% supportive of that. The way of doing it is to offer something they can’t see elsewhere. I hope that some of the new developments we have in Phase 3 and Phase 4 achieve that. AWS: The integrated resort industry is very labor intensive. We have these beautiful buildings and hardware but without people to provide the service they’re nothing. But Macau has a small population – only about 650,000 people. During the pandemic we saw a lot of overseas workers go back to their countries, including senior management. How do you see the issue of labor playing out now that Macau is getting busier again? Do you see that senior management from overseas coming back? FL: As you know, the COVID situation has caused some departure of senior executives back to their home country to be with their families. At the same time, we emphasize training and internal promotion so local executives have an opportunity to move up the ladder. We are glad to say we have more local executives taking up senior, more demanding jobs for us. In general, I feel that some of these senior positions are now gradually filling with local talent, and we want that. In terms of general labor, I think it is a global problem where everywhere is short on skilled labor, including Hong Kong and even China – can you believe it!? In Macau, especially when we are in the service industry, we need young, passionate people. We are working hard with our human resources department to make sure we offer opportunities and training in interesting jobs for young local people to work for us. We still have to compete with the region to get the best people in. AWS: The Macau government has made a point of wanting