Inside Asian Gaming

IAG JUN 2023年6月 亞博匯 22 COVER STORY Andrew W Scott (AWS): Mr Francis Lui, thank you very much for speaking to our readers; it’s been quite a few years since we’ve had you in IAG . You’ve had to display a lot of leadership in the last few years. How would you describe your leadership style? Francis Lui (FL): This is my 43rd year working, and I have seen cycles back in the 70s, 80s, 90s – we have always gone through cycles. I feel that the key to long- term sustainable success is to make sure you have a very strong team of people around you who share the same vision, who have the same passion to be working with you, through good times and bad. I’m proud to say that, in all these 20 years at Galaxy, I’ve built a team loyal to the company and passionate about building the best properties in Macau. And when the times go back up again like we are seeing this year, we are dashing forward and trying to accomplish more. In terms of leadership, I would say the first things would be respect, teamwork, recognition and passion. AWS: The pandemic was perhaps a once in a century event, something none of us have ever experienced before. What changes did you make to your leadership style? What aspects of leadership do you think were important to help everybody through? FL: I think the key was to make sure we had a strong enough balance sheet to keep us alive until the good times rolled back in again. All this time we were trying to do more with less, making sure that we had cash reserves sowe could get through the bad times without hurting ourselves. For the last three years, we were able to reduce our spending substantially. In fact, some of those savings we think can become permanent, because we found new ways to operate more effectively.