Inside Asian Gaming
IAG APR 2023年4月 亞博匯 74 IN FOCUS and forget the appeal of this industry to criminals and the associated risks. We learned a lot from the struggles Nevada had to overcome to rid the industry of Meyer Lansky and the American Mafia. Then we forgot how regulatory best practices apply to modern international gangsters. If all that drives the gaming industry is to maximize profits (and taxes), then companies and regulators will make bad decisions. IAG: Some ethical issues within our industry, such as the mandate to run a fair game, are clearly black and white, but some other issues may be less clear cut. What advice would you have for gaming companies in navigating these more complex decisions? AC: Ethics issues are often not black and white but a balance of competing interests. Therefore, casinos cannot simply develop codes of conduct and expect to cover all situations. So, a key is having procedures to identify and disclose potential ethical issues and have leadership make rational decisions. In addition, managementandstaffshouldhave the training to identify problems and a supportive corporate culture that rewards bringing the matters to management’s attention. Finally, an experienced and credentialed ethical officer can help work through the various ethical implications so leadership can intercede and prevent objectionable behavior.
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