Inside Asian Gaming

IAG APR 2023年4月 亞博匯 44 the “Big Six” have been on the lookout for talent to fill the non- gaming vacancies. SERVICE STAFF CRUNCH Leisure and business travelers are gradually resuming their pre-pandemic habits. But with the gaming industry’s strong recovery, the hotels and other associated operations under the same roof might not keep up with the increased demand. Some hotel operators might feel sheepish about celebrating their recent financial success, given their ability to receive guests is not back to full capacity. While patrons are busy playing at the tables, concessionaires are faced with a high-stakes shortage of labor across their day-to-day operations. PROSPEROUS GAMING CAREER Table games dealers are the backbone of gaming operations in casinos. They are skilled employees responsible for the administration and protection of the games on the frontline. As per the latest official data (late 2022), there were 23,721 dealers in Macau earning an average salary of MOP$19,800 (US$2,475) per month. The six concessionaires have practically maintained a freeze on hiring dealers since the early days of the pandemic. COLUMNISTS