Inside Asian Gaming

IAG OCT 2022年10月 亞博匯 90 WHY THE SURVEILLANCE MANAGER´S JOB IS BECOMING INCREASINGLY IMPORTANT If the surveillance manager in the casino is aware of the possibilities of modern video technology, this opens up many opportunities for cross- departmental synergies that contribute significantly to more efficient casino operations. Examples include the optimization of food and beverage and hotel operations through supporting video analytics and real-time visual information about particularly large crowds, cost reduction for IT through a smaller number of systems and, most importantly, higher customer satisfaction through better service, safety and security. So getting up to date with the latest in video technology might be a good idea for everyone in casino surveillance! TECH TALK 為何監控管理者的工作變得 愈加重要 如果娛樂場內的監控管理者們，都 留意到現代錄影系統所帶來的可能性， 那就會引申出更多跨部門協作的機會， 大大地提升娛樂場運作的效率。例如， 可以通過影像分析及針對某些特定大型 人群的實時影像資訊，來優化飲食及酒 店服務運作；也可以令到所需系統的數 量減低，從而降低資訊科技方面的支 出。最重要的是，更好的服務和保安， 能夠提高客人的滿意度。因此，對娛樂 場監控的每一個參與者而言，保持對於 最新影像技術的認知，可能是一個好主 意。