Inside Asian Gaming

IAG MAY 2022年5月 亞博匯 91 行業檔案 with them to give feedback on ideas, fine tune things in service and hardware, and taking on the controlling role. On a daily basis it means meeting with the team members as a group or individuals, touring the property, meeting with guests and at the same time staying in touch with Grand Coloane Resort, which at the moment is the leading quarantine hotel in Macau. We are also working on our new hotel in Hengqin, the Artyzen Habitat, ahead of its opening next year, and I have a lot of activities for the French Chamber on the side as well as the Macau Hotel Association. OG: Can you talk about your role with the Macau Hotel Association? RV: I am Vice Chairman of the Macau Hotel Association and we have around 55 members. The association is really there to promote tourism, share ideas and lobby the government on behalf of the hotels for the 我在每一個工作過的地方都會積極 參與這種協會。我認為，一旦在業務中 達到某種成就後，也有責任做一些本職 工作以外的事情，以某種特定方式持續 為行業作出貢獻。 OG：在過去的兩年，您在經營酒店的時 候主要遇到了何種挑戰？ RV： 新冠疫情的形勢非常嚴峻，我認 為員工承受的壓力比我們想像的要大得 多。每一個具體案例都充滿著挫折和焦 慮，這種情緒並非僅存於經理之間。所 有的員工，無論來自澳門、內地還是其 他國家，每個人都要面對自己不安的情 緒。