Inside Asian Gaming

IAG FEB 2022年2月 亞博匯 79 行業檔案 IAG：你在博彩業尤其在盛世・貴族是如 何開展職業生涯呢？ AC： 我是通過一個好友開始在博彩業工 作的。我一開始並不是對博彩業，而是 對當中的機會有興趣。我的朋友鼓勵我 去嘗試一些充滿活力、刺激及挑戰的東 西。最重要的是這行業符合我的性格。 之後我就開始在一個博彩用具銷售商從 事營運及技術支援的工作。我在盛世・ 貴族就踏入了一個非常有趣的國際供應 鏈職業生涯，管理在亞太地區的合約製 造商。我在那個職位上有機會與設計工 程師及Flextronics和Sanmina等大型合 約供應商，以及很多其他原始設備製造 商並肩合作，帶來世界級的出品去滿足 我們行業的需要。 幾年之後就出現了一個在澳門擔任 other OEMs to execute a world class quality output to meet our industry requirements. A few years later there was an opportunity that surfaced as the Operations Director in Macau to manage both the Integration Centre as well as the Customer Experience Technical Support Team. The company found that I was the perfect fit and here I am! IAG: Can you tell us more about your role at Aristocrat? What does a typical workday look like for Annie Chan? AC: My typical workday mainly deals with three categories: satisfaction of people, challenges and process improvement. Challenges are what keep my brain rolling for a solution and fuels me with energy. Process improvement is to keep everyone on par and prevent [negative] things from happening. This eventually benefits the company by spending less resources on resolving problems and using them to focus on enhancements. Nevertheless, most of my time is really spent with people.