Inside Asian Gaming

IAG OCT 2021年10月 亞博匯 92 迎新、訓練及發展 世界各地的綜合度假村領頭羊都會為團隊成 員準備全方位的迎新，向他們介紹機構的理 念、哲學、文化、實踐、政策及步驟。另外，所有領袖 都會參與領袖迎新，並且清楚了解到領袖風格實踐標準 及別人對他們的期望，同時也讓他們對以上種種表達自 己的決心。隨後就會有一系列長達30、60、90天的發展 訓練、衡量、評估、測試及認證等流程。在順利完成這 個流程後，團隊成員都會完全受到認證。這個長達90天 的新入職過程完滿結束後，就會有一次跟進迎新活動， 以確保團隊成員都處於一個舒適的狀態，得到完整的訓 練，並且已經準備好以最佳狀態執行職務。團隊成員在 每年最少接受120小時的訓練。 COLUMNISTS FOR THE MIND 心境 ORIENTATION, TRAINING & DEVELOPMENT (T&D) The world’s leading IRs provide team members with a comprehensive orientation that introduces them to the beliefs, philosophies, culture, practices, policies and procedures of the IR. In addition, all leaders attend a Leadership Orientation where Leadership style, practices, standards and expectations are clearly defined and commitments to it are made. A detailed 30- 60-90 day departmental training, evaluation, assessment, testing and certification process follows. Upon successful completion of this process, team members are fully certified. A follow-up orientation is held upon completion of the 90-day onboarding process to confirm the teammember is comfortable, fully trained and ready to perform at optimal levels. Team members receive a minimum of 120 hours of training per year. 01 MENTAL HEALTH COUNSELING Services are often provided confidentially to help team members cope with the mental stresses and strains of life. 02 精神健康輔導服務 這類型的服務通常會以匿名的方式向團隊成 員提供協助，讓他們處理精神上的壓力及生 活上的緊張狀態。 03 團隊成員門房服務 這類型的服務為團隊成員提供每日生活上 的協助，包括衣物送洗及領回、洗車、泊 車、銀行和櫃員機及便利店。 TEAM MEMBER CONCIERGE Services are provided to assist teammembers with their daily lives. These include dropping off and picking up laundry and dry cleaning, a car wash and valet, banks and ATMs, and convenience stores.