Inside Asian Gaming

IAG JUL 2021年7月 亞博匯 76 FEATURES BB: Macau’s sole sports betting provider recently lost its exclusivity. As a company that has been actively involved in the growth of this segment in the US, what if any opportunities do you see potentially arising in Macau? TR: We serve the who’s who in sports betting and it’s not just in the US that we have been active. We’ve been in sports betting across the globe for decades and our product Openbet is the market leader in sports betting. In Macau, we have had enquiries from several concessionaires about this already. For them, this is potentially another revenue stream, a point of difference, and with the changes we are seeing in the market in Macau, for operators this could also present a real good use of excess floor space and bring traffic to the venue. Of course, we’d need regulatory approvals. BB: Finally Trevor, suppliers such as yourselves have grown accustomed over the past 16 months or so to talking to customers digitally. Do you see this continuing into the future as COVID eases or will direct customer interaction return as it was before? TR: We’ve all had to adapt and become proficient in video conferencing. So, yes it will remain part of our tool kit going forward. But once travel restrictions lift, we are keen to get back out there. Nothing replaces being able to visit a casino and learn as much as we can about our customer’s business and deliver the right advice and the best products. 過增加部分設施做出重大改進，這是實時賭枱做不到的事。譬 如，我們即將發佈一款輪盤遊戲，該遊戲具有玩家可選擇的賠 率波動率，隨機乘數可達在押注數字的500倍。 ETG不會取代實時賭枱或角子機，但會越來愈多。 BB：澳門唯一的一家體育博彩供應商近期失去了獨家專營權。 作為一家一直積極參與美國這一細分市場的公司，您認為澳門 有任何潛在的發展機會嗎？ TR： 我們服務的對象是體育投注領域的菁英，不僅在美國，幾 十年來我們一直在全球範圍內從事體育博彩領域頗為活躍，我 們的產品Openbet是體育博彩的市場佼佼者。 在澳門，我們已經收到了幾間博企的垂詢。 對他們來說，這可能是另一個收入來源。隨著我們在澳門 市場上看到的變化，對於運營商來說，這也可以更好的利用其 娛樂場空間，並吸引更多賭客前來。當然，這些需要得到監管部 門的批准。 BB：最後，Trevor，像你們這樣的供應商在過去 16 個月左右的 時間裏已經習慣了與客戶進行線上聯繫。隨著疫情的環節，您 是否認為這種情況會持續到未來，還是會像以前一樣直接與客 戶互動？ TR： 我們都必須適應並精通視像會議。所以，是的，它將繼續成 為我們工作的一部分。 但是一旦旅行限制解除，我們渴望回到當地。沒有什麼能 取代能夠親身進入賭場參觀、並儘可能多地了解客戶的業務， 從而提供正確的建議和最好的產品。