Inside Asian Gaming

IAG JUN 2021年6月 亞博匯 71 行業檔案 BB: What do you enjoy most about being part of the industry, particularly on the supplier side? PW: We are in the business of creating great experiences for the player, and all of us on the supplier side are working extra hard to deliver something innovative and new to our customers. At the same time, we also like to put ourselves in our customers’ shoes and ask, “How can we deliver here or resolve the challenge there?” This challenges us to add skills and competencies, be humble, be uncomfortable and remain internally focused on improving the customer and player experience. The constant learning and pushing ourselves to be better is something that I enjoy each and every day. BB: You’ve been with Aristocrat for close to six years now. How did the opportunity first come about, and what has your experience been like in that time? PW: A great opportunity as the Philippines Market Manager caught my attention because the market was poised for tremendous growth. I wanted to participate intimately in that, and Aristocrat was a great way to do so. Since then, the experience has been more than what I expected. The company is one that continuously challenges itself to put greater focus on our people, our customers and our product, and we do that with an exceptional culture that puts our values at the center of everything we do. Our mission is to bring joy to life through the power of play and we live and breathe that every day. BB: Can you talk a bit about your current role and what a standard working day in the life of Paul White looks like? PW: I am Sales Director for Asia and I work alongside an amazing team of Key Account Managers to service the customer base. I spend the majority of my time thinking about the well-being of our people, working within a suite of initiatives to ensure that we are the Employer of Choice for the best talent in the industry. Next, I seek opportunities to engage and do outreach with our customers, especially during this challenging time of recovery from the impacts of the 力都放在改善客人及玩家體驗之上。這種不斷學習的過程以及讓 自己精益求精的推動力，都讓我享受每一天。 BB：你已經在盛世・貴族任職差不多六年，這個機遇是怎樣來的 呢？你當時的體驗又是怎樣呢？ PW： 那是一個非常大的機遇，當時菲律賓市場經理這個職位吸引 了我，因為那個市場擁有巨大的增長潛力。我希望親身地參與其 中，而盛世・貴族就是一個能夠讓我這樣做的機會。而在此後的體 驗亦比我一開始想像的還要豐富得多。 這公司會不斷地挑戰自己，去把更大的專注力放在我們的成 員、我們的客戶，以及我們的產品之上，而我們亦以一種把價值放 在所有事情的中心位置的獨特文化去完成這事。我們的任務就是 通過耍樂的力量，把歡樂帶給世界，而我們亦好好地渡過每一天。 BB：可否與我們分享你現在的角色，以及Paul White典型的一個 工作日是怎樣的呢？ PW： 我是亞洲的銷售經監，而我就與一隊出色的主要客戶經理一 同工作，去服務我們的客戶群。我花一天中大部分時間去為團隊 成員的安康作思考，並且在一系列的倡議之下執行我的職務，以 確保我們是行業裏最出色的人才眼中的最佳僱主。 之後，我就會尋找機會去接觸我們的顧客，特別是這個充滿 挑戰的時間，行業從新冠肺炎疫情的衝擊中復甦。在做這件事時， 我也得到了Aristocrat Assist很大的幫助，其核心就是要通過分享 資源來達至一個健康的業務復甦。