Inside Asian Gaming

IAG MAR 2021年3月 亞博匯 88 FEATURES ELEVATING THE GOLD STANDARD As the gambling industry evolves, so too does its offerings. The emergence of increased online gambling means that standards, policies and safeguards suitable for traditional land-based venues may not be as effective for virtual platforms. Recently, the RG Check iGaming accreditation was updated to reflect the evolution of platform safeguards by looking at metrics unique to online gambling, such as technology functionality and access to money through online accounts and payments. With funding from Singapore Pools to develop and pilot this new product, RGC will be able to provide more meaningful and relevant recommendations as a source of continuous improvement. As RGC expands its work into the digital space, integrated online and sports betting considerations help to ensure that online platforms are being assessed to provide the best action plan for operators to reduce gambling harms. INNOVATIVE RESEARCH WITH REAL- WORLD APPLICATION A norm in one jurisdiction may be foreign to another. For example, help-seeking for problem gambling in Asian markets is lower versus its North American counterparts where treatment options are widely available. In Singapore, third-party exclusions by loved ones are available, and there is evidence to support that targeting of family members may be impactful across other Asian jurisdictions. In order to identify gaps or trends, reviews, scans and studies of comparable jurisdictions can be done to provide an operator or regulator with insight into what can support their social responsibility needs and goals. RG Plus works with jurisdictions internationally to bring a depth of knowledge to real world problems. This increased understanding helps to inform more effective programs, communications and initiatives. Research and evidence-based approaches can go a long way in producing solutions that not only resonate 提升黃金準則 隨著博彩業發展，博彩產品亦隨之轉變。越來越多的網絡博 彩產品出現，意味著適用於傳統實體娛樂場的標準、政策和保障 措施，或不適用於網絡平台。最近，「RG Check iGaming」網絡負 責任博彩認證進行更新，以反映相關平台的保障措施之發展。該 認證審視網絡博彩的獨有指標，如技術功能以及如何通過網絡帳 戶和支付方式來獲得資金。 新產品在新加坡博彩公司的資助下進行開發和調研，而RGC 亦持續改進，提供更多有意義和實用的建議。 隨著RGC將其工作擴展至網絡世界，網絡和體育博彩的綜合 考慮有助於確保網絡平台獲合適評估，從而為營運商提供最佳的 行動計劃，以減少賭博危害。 可實際應用的創新研究 一個管轄區中的規範可能不適用於另一管轄區。例如，在亞 洲市場中，問題賭博者尋求幫助的比例遠較北美洲少，而且北美 洲具有很多治療選擇。在新加坡，問題賭博者的親人能以第三方 形式提出隔離，而且有證據顯示若措施以家庭成員為對象，可在 各亞洲市場中產生影響。 為了確定差距或趨勢，對可比較的司法管轄區進行審查、分 析和研究，為營運商或監管機構提供真知灼見，以支持其社會責 任的需求和目標。「RG Plus」與全球不同管轄區合作，為現實世界 的各種問題帶來廣泛的知識見解。當深入了解相關事宜後，更有 助於制定更有效的計劃、交流和舉措。由研究和基於證據所產生 的長效解決方案，不僅能在目標群中產生共鳴，更符合相關文化。 這方法令研究報告不再是紙上談兵，成為可落實的解決方案。