Inside Asian Gaming
IAG FEB 2021年2月 亞博匯 86 During the past year, pilot trials of the digital yuan have been carried out in multiple Chinese cities, for both online and offline transactions. The digital yuan intends to facilitate overseas payments in RMB and expedite payment operation processes. At the same time, the inherent traceability of digital yuan transactions, both domestically and overseas, may impact on demand-side factors that will need to be considered in the overall financial outlook. IAG: Another hot topic on the agenda is crossover technologies, such as in-room play. How likely are we to see this become mainstream across Asia in the near future? MdME: Today’s entertainment world is dominated by online experiences and streaming content. To keep pace with customers’ fast-changing preferences, IRs will need to develop new and innovative products and rethink the way these are offered on their properties. Traditionally, games are played within designated areas, which have barriers to entry and a robust operational and surveillance infrastructure. Limiting play to the gaming floor is still commonly perceived as the only way to, amongst others, prevent fraud, avoid money laundering and to preclude under-age play. However, as technology develops – particularly cashless payments and biometric identification – this perception is changing. We will soon reach a point where regulators will become comfortable enough to permit play outside the gaming floor. Allowing patrons to place different types of bets from their hotel rooms, a restaurant or even the pool lounge will be a game-changer. If we combine this with other non-gaming advancements such as in-room shopping and delivery of immersive entertainment, we could be looking at a completely different IR experience in the future. FEATURES 蓋線上和線下交易。數碼人民幣旨在促進人民幣海外支付的使用, 並加快相關支付操作流程。同時,數碼人民幣能追溯海內外交易, 或會影響市場需求,未來思考整體財務前景時需考慮這些因素。 IAG:另一個熱門話題是交叉科技,如客房內賭博。在不久將來,我 們能看到這現象成為整個亞洲市場的主流嗎? MdME: 在當今的娛樂世界,線上體驗和流媒體內容已成為主導。 為了跟上客戶不斷快速變化的喜好,IR項目需開發創新的產品, 並重新考慮其物業可如何提供這些產品。 傳統上,娛樂場遊戲須在指定區域內進行,而這些區域設進 入門檻,並擁有強大的營運和監視基建。將遊戲限制在娛樂場上 進行仍然被普遍認為是唯一防止欺詐、洗黑錢和未成年人遊玩的 唯一方法。 但是,隨著科技發展,尤其是無現金支付和生物識別技術等, 這觀念正在發生變化。我們很快將面對一個時刻,監管者將有餘 裕允許娛樂場遊戲在娛樂場外進行。 允許客戶在酒店客房、餐廳,甚至是泳池休息室等不同地方 進行不同類型的投注,這將顛覆行業生態。如果我們將此與其他 非博彩元素的科技發展(如酒店客房內購物和沈浸式娛樂)結合 起來,那麼未來我們或會看到完全不一樣的IR體驗。 IAG:亞洲監管機構尤其是澳門,對引入新數碼科技的態度又是 如何呢? MdME: 過去一年的形勢加快地改變了監管機構對新科技的看 法。例如,內華達州博彩控制委員會最近批准了一種無現金投注 模組,該模組或可實現更有效、非接觸式交易。 同時,菲律賓博彩監管機構PAGCOR允許馬尼拉娛樂城的 實體娛樂場為國內玩家提供線上娛樂場服務,這是一年多前難 以想像的現象。 鑑於其角色,有時甚至是由於資源短缺,亞洲監管機構通 常對科技發展採取較為保守的態度。為獲得監管機構的支持,有 時需教育和提升其對數碼科技和系統可帶來好處的認識。我們 現處於一個非常有趣的交匯點,在同一時間點,相同的技術既可 促進業務發展,亦能有效地實現公共政策目標。試想想無現金 支付:既可改善客戶的體驗,亦可通過限制支出來促進負責任博 彩。 當這些技術變得更為可靠以及可通過監管機構的測試時, 我們認為相關發展的障礙將開始消除。我們的觀點與澳門博監 局局長最近所發表的聲明相似,他指出博監局將進一步在運作 中使用科技,以提高其效率。
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