Inside Asian Gaming

IAG FEB 2021年2月 亞博匯 80 Partner at Macau’s MdME Lawyers, Rui Pinto Proença. MdME Lawyers的合夥人Rui Pinto Proença。 IAG: When we talk about digital transformation, what does that mean for gaming and tourism operators? MdME: We see a digital-first approach for IR operators centered around four main areas: cashless operations, digital yuan, technology joint ventures and convergence with online formats, both in the gaming and non-gaming segments. Touching on these, cashless payments and digital wallets have now become the default method for consumer transactions and the preferred payment channel for businesses alike. Operationally, we see greater efficiencies, better real-time oversight of cashflows, and less risk of fraud and counterfeits. Especially after the pandemic, cashless payments and other contactless solutions help counter public health concerns and employers’ responsibilities around risks of virus transmission through physical money exchanges. They also equip operators with a new array of resources to promote responsible gaming. Consumer expectation now demands availability of cashless payment solutions throughout the IR even in previously cash-intensive areas of the business. So there is the opportunity to implement cashless payment infrastructure in all areas of IR operations – and also to integrate it with internal business systems for improved business analytics and insights. On a similar track, the impending introduction of the Chinese digital yuan currency will trigger the need for payment facilities and systems capable of accepting digital yuan, to service Chinese consumers and RMB transactions in future. Customers will be arriving with digital yuan in their e-wallets and wanting to spend them. Nearby Shenzhen has already participated in two rounds of pilot trials for the digital yuan, and it FEATURES