Inside Asian Gaming

IAG AUG 2020年8月 亞博匯 37 封面故事 to all at VIP table limits – with a maximum of three seats per table and no standing play permitted. Mass gaming areas were slots only, with alternating positions disabled. On 18 July, Naga gained Ministry of Health permission to resume mass gaming table operations. Restaurant tables stand 1.5 meters apart, with an overall capacity limit of 50% and no buffets. Disinfection takes place on a strict schedule, with sanitizer stations throughout the property. Naga reserves five isolation rooms for guests experiencing health issues, but they weren’t used during the first weeks of the reopening. “As with all casinos, there is going to be a learning curve on how to optimize revenues. Naga has an astute operations and marketing team and I expect them to figure it out rather quickly,” Klebanow Consulting Principal Andrew Klebanow says. “Naga is also fortunate in that the Mekong region has had a very low incidence of COVID-19. I expect the governments of Cambodia, Laos, Thailand, Vietnam and Malaysia will develop travel bubbles, where citizens from those nations can travel freely within that bubble. The bubble may also include provinces in China.” As for Naga3, “COVID brought forward the changes we have anticipated for many years,” Steelman says. “In the past, all our designers had to focus on ‘touch- points’ – now, it’s the ‘non-touch points.’ Dr Chen is fully endorsing an integrated resort with the most innovative features to keep guests safe.” Those features include room disinfection systems, doors and other room controls operated by guest mobile phones, voice operated elevators and, pending regulatory approval, a digital wallet system developed by Steelman Partners and affiliate Competition Interactive. Site preparation for Naga3 continues despite 的國家。柬埔寨的邊境也從未關閉過，儘管入境者需要提供新冠 病毒核酸測試結果、14天隔離期及至少保額為5萬美元的醫療保 險。雖然障礙重重，但還是有遊客陸續來到該國。 為了服務這些群體，金界的酒店設施在4月1日賭場關閉後仍 繼續營業，據報道入住率約為10％至20％。政府下令關閉水療中 心、酒吧、夜總會和卡拉OK，但零售店及一些餐廳仍繼續營業。金 界的管理人士表示，他們在維持基本設施運營時所實施的防疫及 安全措施，為整個度假村和柬埔寨衛生部重新開放賭場提供了一 個範本。 安全至上 重新開放後，所有員工和賭客都要接受體溫檢測，並必須佩 戴口罩。賭枱遊戲最初僅限於貴賓博彩區——每張賭枱最多容納 三名賭客，並且不允許站立賭博。中場博彩區僅限角子機，禁止調 換位置。7月18日金界獲得衛生部許可，恢復中場賭枱的運營。 餐廳餐桌之間的距離為1.5米，每張桌子只保留50%客容量， 而且不提供自助餐，僅可按菜單點菜。物業所有公共區域均進行 嚴格的定期消毒。物業的每個角落均提供消毒劑。金界還為健康 可能有問題的賭客預留了五間房間用作隔離，但在重啟的最初幾 周內尚未使用過。 Klebanow諮詢公司負責人Andrew Klebanow認為「和所有的 賭場一樣，在如何優化收入方面將有一條學習曲線。金界擁有一支 精明的運營及營銷團隊，我希望他們能很快找到解決方案。」 「金界也很幸運，因為湄公河流域的新冠病毒確診率非常 低。我預計柬埔寨、老撾、泰國、越南和馬來西亞的政府未來可以 發展旅行泡泡，令這些國家的公民可以在其中自由旅行。泡泡甚 至可能包括中國的部分省份。」 而至於Naga3，「新冠疫情帶來了多年來我們預期的變化，」 Steelman說。「過去，我們所有的設計師都必須專注於『接觸點』， 而現在，他們要專注於『非接觸點』。Chen博士全力支持打造一個