Inside Asian Gaming

INSIDE ASIAN GAMING JAN 2019 36 INDUSTRY PROFILE OG: What achievement are you most proud of? MC: When I moved into the national system sales role in Australia, we had 12 to 14 customers because it had not been an area that IGT had focused on, and we ignited that and then localized the product to fit the market. We took the best of the advanced system and we made it available to smaller operators, as well as growing our business with the larger operators. By the time I left that role we had over 200 customers. OG: What challenges will the gaming industry face in the next few years? MC: I think we need, as an industry, to continue to be mindful of our responsibility in working with regulators and governments of respective countries to ensure that our product is used sensibly. Probably more immediate is the fact that we can potentially access a gambling product on a mobile phone these days, depending on the jurisdiction, and the ability for people to wager on those. Also, what will our players like look like in 10 or 15 or 20 years? There will still be those traditional games but to broaden the customer base we need to be mindful of much greater diversity in that sort of digital space whereby players can connect. So, I think innovation, diversity, utilizing current platforms such as mobile phones all within the regulations of the country. They are the challenges that we have to meet. OG: What do you like to do when you are not working? MC: I enjoy dining out with friends. That sort of comes from my food heritage. Generally, I enjoy horse racing as an interest. We’re lucky enough that we’re only walking distance to Macau Jockey Club. As an Australian I enjoy some of the traditional sports too such as Aussie Rules footy and cricket .