Inside Asian Gaming

INSIDE ASIAN GAMING APRIL 2018 28 FEATURE IN FOCUS Yet just as Chen let one simple oversight take him down, so too are Macau’s casino operators discovering the value of attention to detail. “One of the biggest gaps that we see – and it’s not just the gaming industry – is that companies will invest in cyber security tools but fail to recognize that’s not the whole solution. The reality is that unless you get the right people, those tools may provide a false sense of security. “I thinkMacau has a bit of an issue there because of the difficulties with bringing experts in from overseas.” Given the huge amounts of money at stake, it is no surprise that Jackson rates the gaming industry among the very best when it comes to allocating resources to combat cybercrime. But he and colleague Jason Smolanoff – Kroll’s Senior Managing Director, Global Practice Leader, Cyber Security and Investigations – have also seen enough in their time to recognize