Inside Asian Gaming

COVER STORY Contents December 2015 Cover Photo: © He Yujun | Dreamstime.com 14 Ken Jolly A perennial figure with more than 35 years in the industry under his belt including over a decade here in Asia, IAG gets to know Ken on a more personal level. TECH TALK 20 The Art of Cash Giesecke & Devrient has become one of the most trusted names in high-volume cash processing for casinos, banks and other cash-intensive enterprises. INSIGHTS 24 Retail Review Formerly an afterthought, the rising Chinese middle class and its voracious appetite for brands has seen retail emerge as a crucial aspect of any Asian integrated resort. CASINO MARKETING 28 A Tipping Point The gaming industry has a high preponderance of tipped employees. How can a casino company strategically align its interests with the interests of its tipped employees? GAMBLING AND THE LAW 30 Lessons from the Insurance Industry What can the insurance industry teach us about framing licensed gaming as just another legal business? BLAST FROM THE PAST 34 Foreign Affairs IAG revisits the history behind the Wynn/Okada fallout and its relationship to the Foreign Corrupt Practices Act. BRIEFS 42 Regional Briefs 44 International Briefs 46 Events Calendar Is casino ownership the next step in Macau junket promoters’ evolution? Buying the House 6 INDUSTRY PROFILE