Inside Asian Gaming

inside asian gaming MAY 2015 84 G2E ASIA 2015 The BPS C4 handles TITO tickets and vouchers as well as cash. M unich-based Giesecke & Devrient is one of the gaming industry’s most trusted names in large-volume cash processing. Ensuring that cash moves smoothly, efficiently and securely in the demanding environment of a 21st century casino is a specialty for G&D, which has been producing the high-volume systems required by central and commercial banks and cash-transit enterprises for well over a century. In Macau, the company’s count room systems have been in use since 2005, and its presence continues to grow as Asian gaming grows, with more recent installations in Quality Matters Cash is king at Asia’s high-volume casinos. And when it comes to processing all those banknotes, Giesecke & Devrient ‘s high-end solutions reign supreme the Philippines, Malaysia, South Korea, Cambodia, Sri Lanka and Vietnam. Inside Asian Gaming spoke with Jim Goodwin, head of G&D’s casino business, about the intricacies of handling all that cash properly. IAG : Why is cash processing such a big issue for casinos? Mr Goodwin: Casinos have particularly complex cash processes: Often they deal with very large volumes and many different currencies—and everything must be processed extremely fast. In all of those cash operations, security is always a major concern. Now that global competition is getting fiercer, casinos need to look for ways to capture hidden efficiency potentials. Integrating their cash processing is an extremely powerful way to do that. Can you give us real-world examples? Sure. One casino we worked with had three cash-processing systems installed. Each month, their count team—25 people in total—reported 500 hours overtime. With our integrated solution, overtime went down to nil in the first month, and they could almost cut the team in half. Another client, who had 15 people on its count team and another six on the drop team, now works with just one combined team of six people. Those are big changes. What is it about your solution that makes that possible? One factor certainly is the powerful equipment we have. But that is not all. To really make a difference you need a comprehensive solution covering all relevant factors: not only systems and connectivity but also the casino’s work-specific processes and room layout. Once you optimize all that in an integrated effort you can achieve quantum leaps in efficiency. G&D’s cash-handling expertise is embodied in a suite of unmistakably high- quality products, including the BPS C4 and BPS C1, the Numeron and the Bank Express System, each designed in its unique way to optimize work processes, reduce costs and enhance productivity. Used together, they offer an end-to-end solution with the potential to integrate the various business segments of a modern megaresort— the all- important operations of the cage, of course, together with the restaurants, shops and the hotel—into a single, flexible system for fast, reliable, fully automated, high-security cash processing. The BPS C4 has been developed to meet the most exacting demands of the count room with a high through-put rate and true continuous processing with header-card one-pass technology for multi- Expertise Embodied