Inside Asian Gaming

COVER STORY 6 There is no better way to chart the explosive growth of gaming in Asia than through the accomplishments of the movers and shakers who are leading it onward. And here it is, our seventh annual ranking of the industry’s most influential people. IN FOCUS 60 In Macau’s Footsteps Where Macau casinos go, South Korea’s follow. And South Korea looks poised to grab a big chunk of the region’s booming Chinese gaming action. INSIGHTS 66 Teaching Talent The customer experience at a casino in Macau can be less than satisfying, to put it mildly. Virgil Chan of Synergy Corp., who conducts training for gaming staff, explains the workings of employee development in the Chinese gambling hub and how to improve it. TECH TALK 70 Validate Me Attendees at Global Gaming Expo in Las Vegas will get their first look at MEI as part of Crane Payment Innovations. Together they will be showing a portfolio of currency management solutions unsurpassed for breadth and diversity. 72 Crowd Pullers You’d expect nothing short of innovation and excitement from a company with SEGA SAMMY CREATION’s heritage, and that’s exactly what it’s delivering in the form of three bold new casino games. BRIEFS 74 Regional Briefs 76 International Briefs 78 Events Calendar Contents September 2014 The Asian Gaming 50 2 0 1 4