Inside Asian Gaming

INSIDE ASIAN GAMING | November 2011 30 TCSJohnhuxley G aming Floor Live—a real-time roulette optimisation tool developed by TCS JOHNHUXLEY to maximise key performance areas and casino profitability—is on a multiple-table trial in a major Asian casino jurisdiction. The system automatically captures game data via sensors on the wheel and table, providing vital information to maximise turnover, maintain house advantage, reduce operating costs and allow operators to understand opportunity costs. Inside Asian Gaming attended TCS JOHNHUXLEY’s special Access All Areas product demonstration at the Ghostbar in Palms Las Vegas during G2E to learn more about Gaming Floor Live. We spoke to Harley Jackson, the company’s Technical Director Australasia, one of the key people behind the product’s development, for an update. Hello Smart Dolly TCS JOHNHUXLEY’s roulette optimisation system Gaming Floor Live is on trial in a major Asian market TCS JOHNHUXLEY’s Gaming Floor Live—how it works IAG : What’s happening with Gaming Floor Live since we saw you at G2E Asia? Harley Jackson : It’s recently been installed for a four-table trial in a major Asian casino market. We can’t be more specific at this stage. What does Gaming Floor Live do? The aim of the product is to maximise the yield on roulette tables. The amount of time you give players to place their bets has a critical outcome on the yield of the game. Too little time to bet and players can’t get their chips on the table. Too much time and your games-per-hour figure suffers and your revenue suffers accordingly. Somewhere between those extremes is the perfect point allowing you to optimise the revenue on the table. That point changes depending on the number of players at the table and the value of the chips being played at the table. A one-dollar table is going to have a different optimum game speed to a ten-dollar table and so on. “We’re not trying to replace dealers. We’re not trying to tell them how to do their job. We’re trying to maximise revenues so that in the long run operators can perhaps even employ more dealers.” Does game speed vary depending on what form of roulette is played? No matter what form of roulette you are playing, it always comes down to maximising the revenue. The type of roulette is irrelevant. You can apply Gaming Floor Live to any form of roulette and it will analyse all the different playing scenarios. Typically you would put the system in, leave it running for a couple of months, and let it collect data on a wide range of games and game conditions. What Gaming Floor Live then does is pick out the most profitable scenarios. So for every combination of table limit, chip value, and number of players at the table, it will sift through the data and pick out the most profitable spin rate for each of those particular combinations. Gaming Floor Live is able to analyse all games and game conditions—regardless of table limit or number of players—to identify the game speed that led to the greatest yield in the past. That information can then be used by the system to indicate the optimum speed dealers should be aiming for. Once a casino manager has that information, what happens then? It’s all very well to know the optimum spin rate, but howdo youput that into effect? That’s thepoint of thedealer feedback device we have on Gaming Floor Live that tells the dealer how they are doing and when to spin. There are some graphical speedometers that