Inside Asian Gaming

July 2011 | INSIDE ASIAN GAMING 41 TransAct Someone can sit down at a slot machine and within five minutes, they can have a personalised coupon print out at the slot machine they are playing. It’s something that in my experience all casinos want—in South America, in Europe or in Asia Pacific. There is no other product that can do what we’re doing. How do you work with the industry to help them get the most out of a system like Epicentral? We sit down with the property from the beginning—with their loyalty programme, their marketing departments, their slot teams, and even table teams. In Asia, there’s been a lot of interest from casinos from the table operations side. We’ll sit down with them at the beginning and understand what they are trying toget out of Epicentral—what they’re trying to do in regards to rewarding the customers or the patrons. Then, together with our team—and the casino team—we go in and start implementing the product from there. With the quality and the reliability of the Epic 950 and now with the new technology of Epicentral, it’s just a matter of us getting out there and letting everyone see the Epicentral Print System and what it can actually do, and get it implemented from there. TransAct’s Epic 950 ticket printer