Inside Asian Gaming

INSIDE ASIAN GAMING | December 2010 40 Profit Boosters W hen a drink spills it takes between 45 seconds and five minutes to clean it up, depending on the severity of the spill. Some spills require cards to be replaced or chips to be dried off, or even the rack to be partially emptied of its chips to soak up the Long Island ice tea that Mr Big just knocked over when he slapped the table to celebrate his blackjack. In table games, time is money, and spilled drinks cost time. A casino that has to spend six minutes a night cleaning up spills on a table is losing six minutes of the 480 minutes in an eight-hour shift. At that, these six lost minutes aremore valuable than other minutes because we can be certain there was play going on when the spill occurred. To lose six minutes on an empty game would cost nothing, but drinks rarely spill on empty tables. Exactly how much the casino loses due to spilled drinks depends on the game type, average bets, etc., but we know for sure that in this example you would reduce the number of hands dealt by There is nothing magical about a small plastic device that holds drinks, and it certainly does not have special powers that somehow increase the house advantage on a game. Nor will its presence on the table make players bet more, play longer, or make poorer decisions. So how is a cup holder going to increase your hold percentage? Todd Haushalter reveals a few useful tips to make your casino more profitable